F.A.Q / Policy
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PRIVACY POLICY
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F.A.Q
Products
Are all the products provided by us authentic?
YES! We do not deal with bootlegs, product variants nor unlicensed products. All of merchandise is 100% guaranteed authentic and has been purchased from authorized Nike or Jordan Brand retailers.
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What forms of payment do you accept?
We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.
How secure is this store?
All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. Paypal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.
What is your exchange / return policy?
Currently we do not accept returns on any product unless a mistake was made on our part. If you feel we have made a mistake with your order, please Contact us before mailing your purchase back to us. We will either approve or deny your request for a return at our discretion.the returned product. ALL SALES ARE FINAL 20 % restocking fee may apply
PreOrder Policy?
What are Pre-orders?
Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date.Pre-order will have its own specific shipping date. The estimated shipping time is located in the description of each pre-order item. Please make note of each pre-order ending date and estimated shipping time before purchasing.
All Pre Orders ship out on release date. Date can be found on product page you may cancel but a 20 % Restocking fee may apply please make sure to contact us 24-72 hours before release date.
Pre-orders can have production delays. When placing your pre-order you agree to these terms.We will do our best to update our site with any changes.
Do you require prepayment for a preorder item?
Yes, all pre-orders are charged immediately. This will lock your order in and you will have top priority.
Combined Orders
We suggest that pre-ordered items be ordered separately from “in-stock” orders, as in stock merchandise can be shipped immediately.
Returns & Cancellations
Currently we do not accept returns on any product unless a mistake was made on our part.
Cancellations are permitted 24-72 hours before release date.
You can contact us on Sales@SneakerProvider.com
1.800.322.4179
By purchasing from SneakerProvider.com you agree to all rules and conditions stated in our policy section / F.A.Q
Shipping
How long will delivery of my order take?
2-3 Days . Please note that delivery of orders paid via PayPal eCheck will take an additional 4 to 9 business days to allow for the eCheck transfer period.
All Pre Orders ship out on release date. Date can be found on product page
These dates are not guaranteed, but we will do our best to update our site with any changes.
Shipping costs are calculated based upon the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".
Do you ship internationally?
Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.
More Questions
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